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Saga

  • Saga

    The post was made 6 months

    A little question

    Hi, I was wondering if it's intended that there is no bag for number 19?☺️
    1 product in post A little question
    4686 views

    • Emma

      The user's roll: Customer service at Lyko. The comment was made 6 months
      Hello!🤎 That doesn't sound good at all! We would really like you to register a complaint on your account so that our complaints department can take a closer look at it. Go to lyko.com/en or use our app and follow the steps below👇 Log in to your accountClick on the icon MY PAGESThen select Order history (lyko.com/en/my-pages/order-history)Click on the current order number for the items you want to complain aboutClick on the icon COMPLAINFill in the quantity and reason for the complaint in the text box under the selected product (To speed up the complaint handling, you can upload a picture)Select from the dropdown how you would like to be compensated for an approved complaintConfirm by clicking SEND (You will receive feedback within 24 hours 💌) Take care!

  • Saga

    The post was made 1 years

    Real red

    I used to dye my hair a lot when I was younger, but not for several years now. Does this product work to make it red if you have uncolored dark blonde hair?
    1 product in post Real red
    1501 views

    • Sofia

      The user's roll: Hairdresser at Lyko. The comment was made 1 years
      Hey Saga! 😍 In order for us to help you in the best way possible, I recommend that you take our Hair Color Test, where we get all the information we need so you can achieve your desired color ❤️🤏🏻 Hair Color Test 👉🏻 lyko.com/en/beauty-scan Take care 🤗
Customer service