Ann-Eli

  • The post was made 6 days

    Vegan

    Is the one called Icy Silver vegan?
    1 product in post Vegan
    11 views
    • The user's roll: Customer service at Lyko. The comment was made 5 days
      Hello!🤍 Yes, it is vegan!💫 All the best!
  • The post was made 1 week

    Can you hurry up a bit?

    When will you get new ones in? They've been out of stock forever now... can you hurry up a bit? Thanks in advance.
    1 product in post Can you hurry up a bit?
    110 views
    • The comment was made 6 days
      Okay, thanks for the answer :)
  • The post was made 2 months

    Gray

    Can you bring in the gray? 😊🙏
    1 product in post Gray
    76 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hey there Ann-Eli! 👋 Oh how fun to hear from you! We are constantly working to expand our range with sought-after products and brands, so all tips and requests are more than welcome 🙌 I will of course make sure to forward this to our purchasing department, so they keep it in mind when we look at future brands 😍🙌 Take care!
  • The post was made 5 months

    Vegan?

    Vegan and cruelty-free?
    1 product in post Vegan?
    492 views
    • The user's roll: Customer service at Lyko. The comment was made 5 months
      Hey again! 👋 Sorry for the misunderstanding, this is supposed to be completely vegan 🤍 We always try to keep ingredient lists and vegan labels updated regularly, but sometimes it can happen that we haven't had the time to update or haven't yet received the information from the supplier 💕 Hope it becomes a new favorite in the makeup bag! 💄
  • The post was made 5 months

    Vegan?

    Hey! Are these eyeliners all vegan and cruelty-free? I hope so. Also, I wonder if you will be getting teal blue and the purple in again soon.
    1 product in post Vegan?
    599 views
    • The comment was made 5 months
      Is the purple one and the one that is teal blue coming in soon?
  • The post was made 8 months

    Always sold out

    I've had this on watch for almost a year, I think, and as soon as it comes in, it's sold out just as quickly! Can you please bring in a few more next time?
    1 product in post Always sold out
    1945 views
  • The post was made 8 months

    Confusing

    What is the difference between these two and these two, see link: lyko.com/sv/olaplex/olaplex-bond-maintenance-paket They have the exact same name.
    1 product in post Confusing
    1425 views
    • The user's roll: Skin therapist at Lyko. The comment was made 8 months
      Hey again Ann-Eli! Now I understand what you mean, I just thought it was a link, which is what it looked like to me - thanks for explaining further. The higher pricing for 'Fine' is because it is specially designed for fine hair with a lighter, volumizing formula that doesn't weigh down – which often requires a special ingredient composition and product development, and therefore costs more than the standard version. Take care 🌸
  • The post was made 8 months

    More vegan products than what you have listed

    Hi! According to Vegobeauty, this and the other eyeshadows from Beauty UK are vegan, why haven't you written that? Please do so if it is true, which it seems to be. They also have more products, like foundation, primer & eyeliners, that are vegan, but which you haven't listed in that category. It would be great to have an update there so that what is vegan is listed as such too, thank you very much in advance.
    1 product in post More vegan products than what you have listed
    276 views
    • The user's roll: Customer service at Lyko. The comment was made 8 months
      Hi Ann-Eli 😊👋 Thank you for the feedback 🤍 We will pass this on to the responsible department, so we can take a look at the labels. All the best!
      1 likes
  • The post was made 8 months

    Vegan?

    I wonder if these eyeshadows are vegan.
    1 product in post Vegan?
    269 views
    • The user's roll: Customer service at Lyko. The comment was made 8 months
      Hello!🌞 This one is not available to buy in-store at the moment, but feel free to keep an eye out and click to get it when it's back with us here online!😍💗 Take care! 🌸
  • The post was made 10 months

    Vegan?

    Is this completely vegan and not tested on animals?
    1 product in post Vegan?
    1573 views
    • The comment was made 3 months
      That’s actually not true. Many European brands, as well as brands that sell cosmetics in Europe, test their ingredients as industrial products and are legally tested on animals. In Catrice's case, they themselves say they are 100% vegan and cruelty-free. They also do not sell in China.
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